hedywu

- Some corporate standards are either not reasonable or not flexible.(e.g. complimentary breakfast at HIE)- High staff turnover at F n B especially DOFB- Corporate office should take immediate action and put full effort to promote HK market when the rooms business began to drop.- To improve ranking on TripAdvisor and HeartBeat ResultsCPYTD 6/15- RevPAR, behind Budget by 16%- GOP, behind Budget by 7%- Rooms Profit % of 68% was too low- Chef's table, revenue behind Budget by 10%HIEYTD 6/15- RevPAR, behind Budget by 17%- GOP, behind Budget by 23%